Station House Surgery

Station Road, Kendal, Cumbria, England, LA9 6SA 164 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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Written by a patient
16th November 2015


The staff at this surgery are disinterested and that applies to the receptionists, the nurses and the doctors. I transferred to this surgery after moving to the area and I have been appalled by the very poor level of medical knowledge and empathy. It is one of those surgeries where profit goes before patient safety. I have experienced one issue after another and am now in the process of leaving this surgery. Put your welfare, and the welfare of your loved ones first, and choose a different surgery for primary care. Appalling!!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2015


It would help if annual checkups for chronic conditions could be combined into one session instead of separate reviews, e.g. annual hypertension check and follow-up could be combined with annual diabetes check and follow-up. Currently this seems to involve 2 separate reviews and follow-ups.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th November 2015


Recently had minor surgery - Dr and assistant both had good sense of humour which helps the experience! Then, had stitch removed by Jacob - again, no pain (helpful) and lovely manner! Would like to add - the dispensing ladies are always 'friendly, chatty and fabulous'!!!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th November 2015


Had a great health check with Jacob Snochowski this week - he explained everything really clearly, was polite, professional, personable and positive, and very helpful indeed. The whole appointment was a pleasure. The only reason I've put 'neither unlikley or likely' next to the 'would you recommend' bit is that I've yet to try to actually see a doctor. So far I've been Ok with a just a phone call. Until I've tried to see a doctor, and been able to do so at my request, I cannot be sure this change to the system works, so cannot whole hearedly recommend the surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st November 2015


I recently had to make an appointment to see a doctor afte r feeling unweel I rang the surgery at 8.30 and was contacted by a doctor within minutes I was given an appointment for for 10.40 and was seen by doctor Haigh who was superb great service couldnt have been better thanks so much

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Station House Surgery: http://iwgc.net/ecatl